Legal
Cookie Policy
1. Introduction
This Cookie Policy explains how Haveaspot (“we”, “us”, “our”) uses cookies and similar tracking technologies across our digital presence. This includes our main booking platform (the “Platform”), our promotional website (about.haveaspot.com), our blog (blog.haveaspot.com), and our support portal (support.haveaspot.com).
This policy explains what these technologies are, why we use them, and your rights to control our use of them under UK data protection laws.
This policy should be read alongside our General Website Privacy Policy and, if you are using our booking services, our Haveaspot Platform Privacy Policy.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work securely, manage user sessions, and provide anonymous usage information to site owners.
3. How We Currently Use Cookies
At present, Haveaspot takes a privacy-first approach to how we operate our platform. We currently only use Strictly Necessary cookies.
These cookies are essential for our Platform to function securely and correctly. They allow you to log in to your account, manage your booking sessions, and protect against malicious activity. Because the site cannot function securely without them, these cannot be switched off, and UK law does not require us to obtain your prior consent to use them.
Our Privacy-Friendly Analytics (Umami)
We want to understand how users navigate our sites so we can improve our services, but we want to do it while respecting your privacy. To achieve this, our site analytics are powered by Umami. Umami is a privacy-focused analytics tool that does not use cookies to track you and does not collect or store any personal data that could identify you across the internet.
4. The Specific Cookies We Use
Below is a detailed list of the specific strictly necessary cookies currently deployed across the Haveaspot domains:
| Cookie Name | Provider / Source | Purpose | Category | Typical Duration |
|---|---|---|---|---|
_session_id | Haveaspot (First-Party) | Maintains your secure session state, ensuring you stay logged in as you navigate the Platform. | Strictly Necessary | Up to 30 days |
XSRF-TOKEN | Haveaspot (First-Party) | A security token used to verify that requests made to the server are legitimate, protecting against Cross-Site Request Forgery (CSRF). | Strictly Necessary | Session |
Note: If you interact with specific third-party integrations on our support portal, such as a live chat widget, those specific tools may deploy their own necessary functional cookies.
5. Future Advertising and Your Choices
Future Deployment of Marketing Cookies
While we currently do not use non-essential advertising cookies, we plan to do so in the future to help promote Haveaspot and connect with more communities. Specifically, we plan to utilise:
- Google Ads (
_gcl_au): To measure the effectiveness of Google advertising campaigns. - Meta/Facebook (
_fbp): To deliver targeted Haveaspot ads to users on Meta platforms based on website activity.
Your Future Consent
We will not deploy these advertising cookies until we have introduced a dedicated Cookie Consent Banner to our website. When these features are launched, you will be presented with a banner allowing you to explicitly Accept or Reject these marketing cookies before they are placed on your device, ensuring you have full control over your data.
6. Browser Settings
Even though we only use essential cookies, most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all cookies, or to alert you when cookies are being sent.
Please note: If you configure your browser to block Strictly Necessary cookies (like _session_id), core functions of the Haveaspot Platform (like logging into your account or booking a venue) will fail to work.
To find out more about how to manage cookies on popular browsers, you can visit:
For general information about cookies and how to disable them, please visit www.allaboutcookies.org.
7. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our technology stack, particularly when we introduce our consent banner and advertising partners. The “Effective Date” at the top of this page indicates when the policy was last revised.
8. Contact Us
If you have any questions or concerns regarding our use of cookies, please contact us at: support@haveaspot.com